Transport DC

Transport DC is a premium alternative transportation service for WMATA Metro Access customers. Transport DC provides taxicab rides to and from any location within DC. 

Eligibility: Riders must be DC residents registered with Metro Access. Please contact WMATA regarding Metro Access eligibility at (202) 962-2700; Press 5 or [email protected]. WMATA updates DFHV with ridership enrollment for TDC once a month. Riders can start participating in TDC after the 5th of the month following their Metro Access enrollment.

A Metro Access ID# must be presented when booking a ride with Transport DC. All Transport DC customers are required to have an active Metro Access ID and use this ID number when contacting the Transport DC Trip Request Line. Customers must also show their Metro Access ID to the driver. It is the responsibility of the customer to maintain their Metro Access eligibility and ensure their ID card is active.

DFHV Transport DC PSA

Cost for riders:     $7 per ride

Hours of operation:     24 / 7

Book a ride:     (844) 322-7732

Reservations: Transport DC users that require a Wheelchair Accessible Vehicles (WAV) have the option to reserve a one-way trip up to an hour in advance of their planned departure time.

Details: Customers can take up to ten (10) one-way trips (5 round trips each month) to any destination within the District of Columbia. All trip requests are available for same-day, on-demand taxi service (except for WAV reservations). Customer dialysis trips do not count towards the 10-trip monthly limit. An exemption form is available below.

You may contact DFHV with questions or complaints about TDC by emailing [email protected]. Additional information can be found in the Transport DC Customer Guide.

Formal complaints may be submitted using this complaint form or by email: [email protected]; You can also send a complaint in writing to the Department of For-Hire Vehicles, 2235 Shannon Place, SE, Suite 2001, Washington, DC 20020 or call (202) 645-7300.