Health Insurance Counseling (SHIP)

Medicare beneficiaries, their families, and caregivers living in the District of Columbia can access free health insurance information, counseling, education, and assistance through the DC State Health Insurance Assistance Program (SHIP).

Our SHIP counselors are trained to provide the information you need and can work with you directly to help you understand Medicare so you can make informed decisions about your healthcare and insurance coverage.

We can also assist with resolving unpaid medical bills, filing appeals for denied medical services, and obtaining prescription medications. Connect with a counselor today at (202) 727‑8370 to get your questions answered and better understand your coverage and options.